Bushfires, pandemic, floods and inflation, crises after crisis has seen a record number of people turn to lifeline for help.
Lifeline now takes four thousand calls and chats a day, sometimes pushing the service beyond its limits.
The helpline has now opened a brand new local call centre at Victoria University, in West Melbourne.
Produced By: Loughlin Patrick
First aired on The Wire, Tuesday, 13 June 2023